PRACTICE DIRECTOR

Practice Building & Growth:

• Build and lead a strong DevOps team by hiring, mentoring, and growing talent.
• Develop partnerships with major cloud and technology providers (AWS, Azure, GCP, etc.).
• Support sales and pre-sales teams in shaping DevOps solutions and proposals.
• Identify new service opportunities and help expand the DevOps portfolio.

DevOps Strategy & Technical Leadership:

• Define and drive the DevOps roadmap aligned with the company?s engineering and digital services goals.
• Promote modern DevOps practices such as CI/CD, Infrastructure as Code, cloud-native platforms, and automation.
• Guide teams to improve build, deployment, and monitoring processes across projects.

Operational Excellence & Service Delivery:

• Ensure high-quality delivery of DevOps services across customer engagements.
• Oversee implementation and adoption of DevOps tools and platforms for clients.
• Improve automation, containerization, and cloud operations practices.
• Create reusable frameworks, templates, and accelerators to improve consistency and speed of delivery.

Client Relationship Management:

• Work with key clients to understand their challenges and recommend suitable DevOps solutions.
• Act as a trusted advisor for DevOps transformation and best practices.
• Review project performance regularly to ensure delivery is on time, on budget, and meets quality expectations.

Metrics & Continuous Improvement:

• Track key DevOps metrics such as deployment frequency, lead time, MTTR, and change failure rate.
• Drive initiatives to reduce manual effort, improve reliability, and increase delivery speed.
• Keep up to date with DevOps trends and introduce relevant improvements to the practice.

Collaboration & Stakeholder Engagement:

• Work closely with other practice leaders, engineering teams, and leadership to integrate DevOps with development, testing, and security.
  • Enable collaboration between development, operations, security, and QA teams