Digital Transformation & AI Specialist
qatarairways
Job Description
- Assess the effectiveness and efficiency of finance shared services processes through data analysis and process mapping for all service lines.
- Discover, prioritize, and shape AI/automation use cases with business leaders; run structured discovery and rapid experimentation to validate value and feasibility
- Design and deliver end to end AI solutions (data ingestion, feature engineering, model training, evaluation, deployment, and monitoring) with strong documentation and reproducibility;
- Apply CASE principles (Centralize, Automate, Simplify, Eliminate) in AI solution design and process change recommendations; quantify benefits (time/cost/quality
- Partner with IT/Digital to integrate AI services with enterprise platforms (e.g., Oracle embedded AI, data warehouses, APIs) ensuring security, performance, and maintainability
- Lead proof‑of‑concepts through to industrialization; establish acceptance criteria, success metrics, and ROI tracking; create playbooks/templates to accelerate future delivery
- Implement model governance and adhere to enterprise policies for ethical AI and risk management
- Manage stakeholder expectations and cross functional alignment; facilitate workshops and design reviews; contribute to the broader digital/AI transformation roadmap
- Produce high‑quality technical and user documentation; enable transition to BAU support with clear runbooks and monitoring dashboards
- Collaborate with service line leaders to establish databases of processes and other documentation that support business plans, business improvements, core activities and further implement sustainable process improvements.