Specialist, Infrastructure Engineering
fiserv
Job Description
- Design and maintain fault-tolerant, highly available architectures across AWS, Azure, and GCP, including redundancy, load balancing, and automated failover.
- Deploy, manage, and optimize cloud resources using Infrastructure as Code (IaC) tools such as Terraform and Ansible.
- Implement and improve monitoring, alerting, and logging using tools such as Splunk, Azure Monitor, Dynatrace, AWS CloudWatch, or similar.
- Lead incident response for service outages and degraded performance, including real-time triage, mitigation, root cause analysis, and post-incident reviews.
- Drive capacity planning and scaling improvements by forecasting demand, optimizing utilization, and enforcing autoscaling and performance best practices.
- Build automation and internal tooling to reduce manual toil and improve operational consistency using Python, PowerShell, Bash, or similar.
- Collaborate with Security teams to implement secure infrastructure practices including encryption, role-based access control, auditing, and vulnerability management.
- Support cloud data migrations using relevant cloud migration tools and best practices.
- Work across engineering and DevOps teams to promote reliability best practices and contribute to mentoring and a blameless culture.