Senior Systems Operations Engineer

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders.
• 4+ years of Software Engineering Support experience
• 4+ years of scripting and automation experience.
• 2+ years of experience in one or a combination of the following Enterprise Pipeline Tools: uDeploy (Urbancode Deploy), TFS (Team Foundation Server) GIT, Sonar, Fortify, Blackduck.
• 1+ year of Ansible experience
• An industry-standard technology certification.
• Ability to interact with all levels of an organization.
• 4+ years of experience in Automation and Continuous Integration-Continuous Development (CI-CD) of Full Circle applications
• Experience with Site Reliability Engineering (SRE)
• Experience with Agile Scrum (Daily Standup, Sprint planning and Sprint Retrospective meetings) and Kanban
• Experience with Container technologies: Kubernetes, Docker, PKS
• Experience with one or more Technology Platforms (Cloud, o/s, etc): Pivotal Cloud Foundry (PCF), AWS, Azure, Linux, VMWare.
• Experience with Observability/Monitoring technologies: Splunk, AppDynamics, Grafana, Kafka, ELK, Prometheus, Cloudwatch, Dynatrace, DataDog

Job Expectations:

• Strong experience in application production support
• Banking domain knowledge, preferably in Credit Cards area
• Hands on with application monitoring stack (Logs, Metrics, Events, Traces, Alerts) and ability to visualize and setup end to end observability (Infra and Application Components)
• Good experience in using Industry standard monitoring tools (APPD, Splunk, Thousandeyes, Bifpanda, ELK, APM, Grafana, Prometheus etc.)
• Experience in deploying the components to clous platforms.
• Experience in using CI/CD tools like Jenkins, Harness, Gradle and Maven
• Experience in tools Ansible puppet.
• Proficient in one of the Programming languages (Java, .net, Database, Python, Mainframe)
• Experience in working in Agile Methodology
• Knowledge in multiple Infrastructure technologies.
  • Familiar with SRE framework and onboarding application on to it.