Senior Site Reliability Engineer

Capacity Ingestion and Management:
-Takes proactive steps to design and architect infrastructure and/or service according to terms for reliability and functionality.
-Forecasts demands for infrastructure and responds to capacity needs, ensuring systems have sufficient resources to handle current and future workloads.
-Collaborates with the software development team to develop infrastructures and features that are reliable and scalable according to deployment requirements.
-Independently identifies opportunities for and drives prototyping (e.g., testing new applications or infrastructures, assisting in onboarding).
Incident and Service Lifecycle Management:
-Performs data collection, triage, technical analysis, and redirection to maintain and optimize operations and infrastructure reliability.
-Independently monitors services, maintains up-to-date knowledge of their performance, and documents their condition. 
-Leverages comprehensive knowledge to perform incident response, root cause analyses, and/or maintenance on assigned services (e.g., software installs, version upgrades, security updates, backup and recovery).
-Provides health and performance reporting and takes appropriate actions based on trends in data.
-May independently perform provisioning to support infrastructure, applications, and services.
-May perform standard and non-standard decommissioning (e.g., shutting down servers, removing data from databases) to remove objects that are no longer needed.
Automation:
-Identifies opportunities for automation and assesses potential benefits.
-Develops automation tools or scripts to provide solutions, gather metrics, monitor, analyze, mitigate, or remediate issues/defects within infrastructures.
-Independently conducts testing to ensure automation performs the task correctly and produces expected results.
Technical Communication and Guidance:
-Communicates the scale, capacity, security, performance attributes, and requirements of services and technology within and sometimes beyond immediate team.
-Identifies and explains the potential impact of infrastructure, feature, and tool changes, considering their impact on team operations.
Troubleshooting and Resolution:
-Provides operational support for technology, escalating incidents and other standard and non-standard issues arising within Oracle services.
-Participates in on-call shifts to address issues.
-Resolves technical issues spanning various services, investigating and debugging products in order to reach SLOs (service level objectives).
-Documents incidents and performs root cause analyses according to standard reporting methods.
-Independently performs post-mortem procedures to prevent incident reoccurrence.
Innovation and Improvement:
-Experiments with new tools and technologies to assess their potential impact on and improve infrastructure performance and reliability, ensuring adherence to security standards.
-Independently identifies and executes improvements for performance bottlenecks and deployments to ensure efficient resource usage, speed, and scalability.
-Develops knowledge of site reliability trends and shares new information with team members, management, and beyond to help others build, test, deploy and run services.
-Performs standard and non-standard analyses and provides clear data on production to contribute to business development decisions (e.g., design changes).