Senior Site Reliability Engineer

• Drive the design of resilient systems and develop processes that prevent incidents.

• Define Service Level Objectives (SLOs) and influence system architecture, system design and development to meet these SLOs.

• Lead incident response and raise the reliability bar in your feature area.

• Actively participate in incident management and work towards resolution with engineering.

• Troubleshoot and resolve complex production issues, collaborating with engineering teams.

• Engage with customers to provide technical support and address their concerns.

As a Senior Individual Contributor, you will own and lead for the whole team one specific process (e.g. incident management response, automatic alerting) and contribute to some other processes:

• Participate in application deployments, upgrades, and infrastructure monitoring.

• Help maintain code quality, organization, and automation.

• Document support procedures, runbooks, and incident reports.

• Contribute to documentation and knowledge sharing with both internal teams and customers