Senior Quality Engineer I
unitedhealthgroup
Job Description
- Design, lead, and execute comprehensive evaluation plans for GenAI systems, including accuracy, hallucination rate, semantic correctness, and safety compliance
- Perform advanced prompt testing, API testing, DB validations and AI agent validation using Python and pytest, ensuring robust coverage
- Drive manual and automated testing for React/Next.js applications and chatbots using Cypress, Playwright, and other modern tools
- Validate and enhance guardrails, safety mechanisms, and ethical compliance for AI systems
- Collaborate closely with developers and product teams to reproduce complex issues, ensure regression coverage, and improve quality processes
- Maintain and optimise dashboards for quality metrics, integrating evaluation gates and automated checks into CI/CD pipelines
- Apply Node.js, yarn, npm for scripting and automation workflows, and contribute to framework improvements
- Ensure adherence to organisational standards and best practices for GenAI quality assurance and risk mitigation
- Document test cases, maintain regression suites, and enforce traceability for compliance audits
- Lead and support human-in-the-loop evaluation processes and continuous improvement initiatives
- Mentor junior QA engineers and contribute to architecture and quality strategy discussions
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so