Senior Principal SRE Engineering
lilly
Job Description
1) Reliability strategy and SLO governance
- Define service-level objectives and indicators across the supported production estate, tiered by application risk and business impact.
- Govern error-budget burn: when to slow change, when to invest in durable fixes, when to accept the budget.
- Drive the adoption of reliability reporting and the disciplined operating cadence that makes SLOs real, not decorative.
- Hold the SLO and error-budget conversation with product and application owners — including the conversation about what their service needs to change to meet the bar.
2) Engineering standards, observability, and self-healing
- Establish observability and instrumentation standards as the contract every supported application must meet — and hold the line on them.
- Set the bar for infrastructure-as-code, continuous-delivery hardening, and deployment safety across the supported estate.
- Define the engineering work that flows from incidents and root-cause analyses into durable production change, and the architectural patterns (self-healing runbooks, graceful degradation, circuit breakers) that reduce repeat failure.
3) Incident learning, durable fixes, and partnership with agentic automation
- Drive blameless postmortem culture; ensure root-cause analyses produce engineering work, not just narrative.
- Govern which patterns from production warrant durable engineering investment, against the error-budget regime.
- Partner with the production operations team in the same pillar on which patterns from the field warrant engineering attention; partner with the agentic automation engineering team on which fixes become safe agent-assisted remediations, and on the confidence thresholds, guardrails, and human-in-the-loop boundaries that make those remediations safe in production.
- Lead high-severity incident response as incident commander when escalation reaches this seat, and coach the team to handle the rest.
4) Compliance, security, and regulated-environment readiness
- Ensure reliability practices comply with Lilly standards and applicable regulatory requirements, and engineer them so that audit evidence falls out of normal operation.
- Promote secure operational practices, auditability, and validated-environment-friendly engineering as part of the standards the team holds.
- Act as a trusted technical leader in regulated and validated environments.
5) Technical leadership and talent development
- Set the engineering bar through standards, expectations, and role modeling.
- Mentor senior reliability engineers in the pillar; build the bench for sustained team growth and develop the next layer of principal engineers.
- Influence engineering, product, and platform leaders through credibility and outcomes rather than authority.
- Contribute to the evolution of enterprise-wide reliability practices in partnership with the Senior Architect and peer technical leaders.