Senior Manager DevOps Engineering
unitedhealthgroup
Job Description
- Reliability Engineering & Operations
- Design and support highly available, scalable, and resilient systems and infrastructure platforms
- Establish and maintain service reliability practices, including monitoring, alerting, and incident response
- Monitor system health and performance and implement proactive issue detection and resolution strategies
- Participate in incident management, root cause analysis, and post-incident remediation activities
- DevOps & Automation
- Design, implement, and maintain CI/CD pipelines and deployment automation solutions
- Develop infrastructure-as-code solutions and automate provisioning, configuration, and operational workflows
- Identify and implement opportunities to reduce manual processes through automation and tooling
- Observability & Tooling
- Implement and manage observability solutions, including logging, metrics, tracing, and alerting platforms
- Leverage enterprise tools (e.g., monitoring, logging, ITSM platforms) to provide visibility into system performance and operational health
- Define and track service-level objectives (SLOs) and performance metrics
- AI-Enabled Operations (AIOps)
- Apply AI/ML techniques to operational workflows, including anomaly detection, alert correlation, and root-cause analysis
- Support implementation of AI-driven triage and remediation workflows using knowledge bases, runbooks, and operational data sources
- Contribute to the development and use of AI-driven platforms for incident management, automation, and performance optimization
- Collaboration & Engineering Excellence
- Partner with application development, platform engineering, and security teams to design and operate reliable solutions
- Participate in system design, architecture reviews, and engineering best practices discussions
- Maintain documentation, runbooks, and operational playbooks to support consistent service management
- Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making
- User Responsibilities:
- Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
- Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation