Senior Engineer, Platform Engineering

We are looking for a seasoned TechOps/app Support Engineer who has experience:

• The person would require delivering all aspects of production support for various applications along with some of 3rd party vendor products including incident resolution or proactive mitigation, change & problem management; would ensure compliance to all agreed SLAs and requirements
• managing and maintaining cloud infrastructure
• performing a variety of tasks including coordinating all resources and stakeholders, planning and setting milestones, assigning responsibilities and monitoring, summarizing and communicating progress and status
• mentoring and developing junior members of the team
  • ability to act as SME and ability to independently handle client issues and incident escalations