Senior CloudOps Engineer
thalesgroup
Job Description
- Support the full application and infrastructure stack to ensure the CipherTrust Data Security Platform Service remains highly available, secure, performant, and reliable.
- Design, implement, and maintain observability, monitoring, and synthetic testing to detect issues early and validate service behavior end-to-end.
- Participate in on-call rotation and provide timely incident response through PagerDuty and related operational processes.
- Lead or support disaster recovery planning, testing, and execution to ensure business continuity and recovery readiness.
- Define, track, and continuously improve SLOs/SLIs to align platform reliability with business expectations.
- Produce clear and actionable monthly operations reports summarizing service health, trends, incidents, and improvement opportunities.
- Leverage Datadog to analyze logs, create and maintain monitoring metrics, and configure dashboards and alerts that support CloudOps activities and platform reliability.
- Analyze operational data and platform metrics to identify performance bottlenecks, reliability gaps, and opportunities for automation or optimization.
- Design, build, and maintain automation and internal tooling to improve efficiency, consistency, and scalability across the CloudOps environment.
- Deploy, configure, and maintain application and platform layers of the service, ensuring changes are implemented safely and in accordance with standards.
- Collaborate with architects, developers, and other technical stakeholders to review designs, provide feedback, and help shape scalable and resilient solutions.
- Review peer code and infrastructure changes to ensure quality, maintainability, and compliance with team standards and best practices.
- Develop, test, and document automation and platform components, including runbooks and operational procedures, to support long-term maintainability and operational readiness.