Quality Engineer

Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure alignment and quality standards are met throughout the project lifecycle.
- Assist in the development and refinement of testing frameworks and automation tools to enhance efficiency.
- Support junior team members by sharing knowledge and providing guidance on best practices.
- Monitor testing progress and provide timely updates to stakeholders to facilitate informed decision-making.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Experience with designing and executing automated test scripts to support continuous integration and delivery.
- Strong understanding of application lifecycle management and quality assurance processes.
- Familiarity with security testing and API validation techniques.
- Ability to configure and manage test environments and data to simulate real-world scenarios.
- Skilled in identifying, documenting, and tracking defects to support continuous improvement efforts.

Additional Information:
- The candidate should have minimum 2 years of experience in Cloud Contact Center Implementation.
- This position is based at our Kolkata office.
- A 15 years full time education is required.