Quality Assurance Engineer
dayforcehcm
Job Description
- Support QA activities for client onboarding and Account Management API applications, ensuring systems meet defined functional and usability standards
- Execute manual test cases for new features and enhancements during both pre-release and post-release stages
- Assist in conducting regression test cycles to verify that existing functionality remains stable following system changes
- Maintain clear and up-to-date documentation of test procedures, test cases, and testing outcomes in line with team standards
- Accurately document defects, including detailed reproduction steps, expected vs. actual results, and supporting screenshots or logs
- Work closely with development teams to communicate findings, track issue resolution, and support timely delivery of high-quality software
- Participate in collaboration with product, development, and business stakeholders to ensure end-to-end quality across delivered systems
- Utilize AI-assisted tools to support day-to-day tasks
Qualifications
- Fluency in English with strong written and verbal communication skills.
- Some exposure to or academic familiarity with data concepts and basic querying (e.g., understanding how data is organized in tables); no prior SQL experience required - training will be provided.
- An openness to exploring software systems and how they work - no prior scripting or technical background required.
- Willingness to learn software testing tools and frameworks - access to a robust internal training catalogue including tools such as Postman, Selenium, and API testing platforms will be provided.
- Proficiency in Microsoft applications (Excel, Outlook, SharePoint)
- Comfortable with or eager to learn tools such as SQL, Atlassian Jira, and Confluence.
- Flexible and adaptable in a dynamic, fast-paced environment.