DevOps Engineer

. Design, develop, and implement automated pipelines using GitHub Actions, Azure Data Factory (ADF) pipelines, and Databricks pipelines
. Collaborate with cross functional teams to ensure seamless integration of DevOps practices and tools
. Develop and maintain Helm charts for deploying applications on Kubernetes
. Work with SQL databases to design and implement data pipelines and workflows
. Utilize Maven to build and manage dependencies for Java based applications
. Participate in Agile development methodologies, including sprint planning, daily stand ups, and retrospectives
. Liaise with business stakeholders to understand requirements and provide technical guidance and support
. Work on BAU projects and intake design and assessments for Contact Center applications
. Collaborate with the AI team to adopt and implement AI solutions for Contact Center applications
. Stay up to date with industry trends and emerging technologies, applying this knowledge to improve DevOps practices and tools

Requirements:
 

. 5+ years of experience in DevOps engineering, with a focus on automation, CI/CD, and Agile methodologies
. Hands on experience with GitHub, GitHub Actions, Azure Data Factory (ADF) pipelines, Databricks pipelines, SQL, Maven, and Helm charts
. Strong understanding of Contact Center applications and technologies, including CCaaS (Contact Center as a Service)
. Experience with AI adoption and implementations in a Contact Center environment
. Excellent communication and collaboration skills, with the ability to work with cross functional teams and business stakeholders
. Strong problem solving skills, with the ability to analyze complex issues and develop creative solutions
. Bachelor's degree in Computer Science, Engineering, or a related field