AI Platform Engineer
blackbaud
Job Description
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Design, develop, and deploy AI platform services including model lifecycle management, orchestration, and inference.
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Build and enhance capabilities leveraging, Microsoft Copilot Studio, AI Foundry, Agent Force, IBM Orchestrate, and Claude (Anthropic).
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Implement and scale GenAI and LLM-based solutions across ETG use cases.
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Establish and maintain MLOps and GenAIOps practices (CI/CD, monitoring, evaluation, governance).
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Contribute to architecture decisions for cloud-native, distributed AI systems.
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Participate directly in coding, design reviews, and troubleshooting of complex platform issues.
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Foster a strong engineering culture focused on accountability, innovation, and collaboration.
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Partner with product managers, data scientists, and business stakeholders to translate business needs into scalable platform solutions.
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Ensure the AI platform supports a wide range of internal customers and use cases.
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Define and execute the ETG AI Platform roadmap, balancing innovation with stability.
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Communicate platform strategy, technical trade-offs, and progress to leadership.
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Shape the long-term vision for ETG’s AI platform and ecosystem.
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Evaluate emerging AI tools and frameworks for enterprise adoption.
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Champion responsible AI practices including governance, security, and compliance.
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Drive adoption of reusable AI capabilities and standardized patterns across teams.
What we'll want you to have: (Job requirements and preferences)
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5+ years of experience in software engineering, application development, or related technical delivery roles.
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Experience implementing production software in an Agile or product-oriented environment.
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Demonstrated experience delivering AI-enabled, data-driven, automation, integration, or workflow solutions.
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Hands-on experience with modern programming languages, APIs, cloud services, CI/CD practices, automated testing, and production support.
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Working knowledge of AI technologies such as generative AI, ML services, prompt orchestration, retrieval patterns, agents, embeddings, or model integration.
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Ability to understand implementation trade-offs and build pragmatic, supportable solutions within established architectural and enterprise guardrails.
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Ability to communicate technical concepts clearly with business partners, analysts, product owners, engineers, and support teams.
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Comfortable asking clarifying questions, challenging assumptions constructively, and translating business needs into actionable implementation details.
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Skilled at demonstrating delivered functionality, incorporating feedback, and helping stakeholders understand how AI-enabled features affect business processes.