Linux/Unix support & DevOps enginee
sonataone
Job Description
- Supporting multiple geological locations to serve user communities across North America, Europe, and Asia sites.
- Focusing on improving R&D productivity and committing to customer success.
- Maintaining, enhancing, monitoring, reporting, and improving its efficiency.
- Troubleshoot and resolve escalated Unix/Linux OS-level incidents, performance bottlenecks, and service failures.
- Write and modify scripts (Shell, Python, or Perl) to automate routine maintenance and system health checks.
- Provision virtual servers, manage user access, configure file systems, and perform OS patching or upgrades.
- Analyze system and application logs to identify the root cause of complex errors and develop permanent fixes.
- Monitor system resources (CPU, memory, disk space) and maintain server hardening and security compliance.
- Create and maintain standard operating procedures (SOPs) and knowledge base articles to assist L1/L2 teams
- collaborate with L3 IT teams across domains to ensure high availability and stability of production environments