Lead Site Reliability Engineer/ Expert

Analyze production incidents using logs, metrics, and traces to identify impacted application code and execution paths.

Diagnose system issues and determine whether the root cause is related to application code, configuration, Kubernetes, or infrastructure.

Troubleshoot Kubernetes workloads, including runtime behavior, networking, health probes, and failure scenarios.

Serve as the technical escalation point during critical incidents, providing clear and timely guidance.

Lead root cause analysis (RCA) and drive permanent corrective actions to improve reliability.

Enhance observability and alerting to improve issue detection and resolution.

Partner with Development and Platform teams to resolve systemic issues and strengthen service reliability.

Automate repetitive operational tasks and promote engineering best practices.

Assess the impact of deployments on production environments through CI/CD pipeline expertise.

• Monitor system performance and reliability, identifying opportunities to improve resilience and reduce outages.