Software Testing Engineer

• Perform end-to-end testing for telecom applications, including CRM, billing and integration platforms.
• Analyse business and technical requirements and create comprehensive test plans and test cases.
• Execute functional, regression, integration and system testing activities.
• Design, develop and execute API and web service test cases using relevant testing tools.
• Validate telecom-specific processes including call flows, billing, provisioning and network configurations.
• Manage defects, testing progress and reporting activities through JIRA and related quality tools.
• Perform backend validation and data integrity checks using SQL.
• Collaborate with developers, business analysts and quality assurance stakeholders to ensure complete test coverage.
• Support testing across multiple customer channels including CRM platforms, online portals and mobile applications.
• Participate in Agile ceremonies, sprint activities, defect triages and quality review forums.
• Contribute to test strategy discussions and continuous improvement initiatives across the testing function.

Who you are

• 4 to 6 years of experience in software testing within telecom or related industries.
• Strong understanding of telecom BSS/OSS systems and platforms.
• Hands-on experience with Siebel CRM, Kennan Billing, Webmethods, JIRA and SQL.
• Experience in API testing and exposure to automation testing frameworks.
• Knowledge of mobile, fixed line, broadband and TV service testing.
• Familiarity with Agile and Waterfall delivery methodologies.
• Strong analytical thinking and problem-solving capabilities.
• Effective communication, stakeholder engagement and documentation skills.
• Detail-oriented, proactive and able to work both independently and collaboratively.
• ISTQB Practitioner certification or equivalent certification is desirable.
  • Graduate or post-graduate qualification in Computer Science, Information Technology or a related discipline.