Associate DevOps Engineer
unitedhealthgroup
Job Description
- Provide 24x7 operational support for the Advocate Central platform, ensuring system availability, reliability, and performance across production and non-production environments
- Monitor application, infrastructure, and platform health using enterprise monitoring and observability tools. Investigate alerts, perform initial triage, and coordinate incident resolution activities
- Support CI/CD pipelines, deployment automation processes, and release management activities to enable efficient and reliable software delivery
- Assist with Azure cloud infrastructure administration, including application hosting, networking, security configurations, and platform maintenance
- Participate in production deployments, change management activities, and post-deployment validation to ensure successful releases
- Troubleshoot application, infrastructure, database, networking, and integration issues to minimize downtime and improve service reliability
- Maintain operational runbooks, technical documentation, standard operating procedures, and knowledge articles to support platform operations
- Collaborate with software engineering, security, infrastructure, and business teams to implement platform enhancements and operational improvements
- Support security initiatives, including vulnerability remediation, access reviews, compliance activities, certificate management, and implementation of security best practices
- Assist with disaster recovery preparedness, business continuity testing, and platform resiliency improvements for critical applications
- Analyze logs, metrics, and operational data to identify performance bottlenecks, recurring issues, and opportunities for automation
- Participate in root cause analysis activities and implement corrective and preventive actions to improve platform stability and reduce incident recurrence
- Contribute to Infrastructure-as-Code (IaC), automation initiatives, and DevSecOps practices that improve operational efficiency and reduce manual effort
- Support network modernization, cloud transformation, and infrastructure enhancement initiatives as part of the organization's strategic roadmap
- Collaborate with global DevOps and support teams to provide continuous follow-the-sun operational coverage for critical business applications
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so