DevOps & AIOps Engineer
3pillar
Job Description
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Client-Facing Advisory & Enablement: Proven experience in a technical advisory or client-facing engineering role. You are comfortable partnering with client IT teams, guiding them through technical adoption, and translating complex platform requirements into operational success.
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DevOps & Infrastructure Expertise: 5+ years in DevOps, SRE, or Platform Engineering. You possess production-grade Terraform experience—architecting modular, multi-cloud IaC frameworks that enable consistent, repeatable deployments across different environments.
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AIOps & Observability: Hands-on experience integrating or managing AIOps platforms or automated observability stacks. You understand the lifecycle of incident response, anomaly detection, and automated remediation.
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AI-Driven Automation: Demonstrated experience building automation workflows. You don’t just write scripts; you build systems that reduce manual operational toil and empower users through self-service provisioning and automated configuration.
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Platform Engineering at Scale: Deep expertise in Kubernetes and Helm. You have a track record of deploying and operating complex, multi-service platforms and managing their lifecycle (chart development, values layering, atomic releases).
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Foundational Cloud Operations: Proven AWS expertise (EKS, networking, IAM/IRSA) with a strong aptitude for multi-cloud environments (Azure/GCP).
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Identity & Security: Solid experience with secrets management (HashiCorp Vault or similar) and identity/SSO integration (Keycloak/OIDC).
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Communication & Mentorship: Excellent written and verbal communication. You are able to explain complex technical concepts to non-technical stakeholders and mentor teams on best practices.
Good to have:
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Consultative Experience: Prior work as a Solutions Architect, Technical Account Manager, or Implementation Engineer in a SaaS or Managed Services environment.
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AI/LLM Infrastructure: Experience managing infrastructure for AI/ML workloads, including GPU node pools, vector databases (e.g., Neo4j), or RAG (Retrieval-Augmented Generation) pipelines.
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GitOps & Lifecycle: Hands-on experience with GitOps methodologies (Flux, Argo CD) for managing continuous deployment at scale.
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Enterprise Compliance: Experience operating within regulated or enterprise environments (PII logging, audit trails, network isolation, SOC2/compliance-heavy workflows).
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Kafka & Distributed Systems: Experience with event streaming platforms (e.g., Strimzi/Kafka) or specialized operators for stateful services.
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