Sr Software Engineer

servicenow

Hyderabad NM Years Exp Posted 1h ago

Own end-to-end development across user interfaces, backend services, AI capabilities, enterprise data, and integrations.
Partner with product managers, designers, and domain experts to understand customer needs and determine where AI delivers meaningful value.
Build applications using large language models (LLMs), retrieval-augmented generation (RAG), structured outputs, tool calling, and agentic workflows.
Develop conversational and multimodal experiences across web, chat, and voice, with attention to usability, context, latency, and reliability.
Integrate AI capabilities with enterprise APIs, data, and business workflows while enforcing security, privacy, and access controls.
Design multi-step AI workflows with appropriate autonomy, human handoffs, exception handling, and recovery.
Develop and refine prompts, system instructions, and tool definitions using evaluations and production feedback.
Build scalable application services with testing, observability, error handling, and performance optimization.
Prototype rapidly and turn successful experiments into maintainable production software.
Use AI coding tools effectively while maintaining engineering quality and security.
- Provide technical leadership, mentor engineers, and establish reusable development patterns.