Engineer 3, Site Reliability Engineer
comcast
Job Description
Core Responsibilities
Engineering technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus
Collaborating with cross-functional teams to identify and address reliability and performance issues
Providing cybersecurity support such as vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and incident remediation
Working closely with developers to ensure software releases are well-designed, planned, implemented, released, and monitored
Measuring and improving reliability, quality and efficiency of platforms
Working on-call shift, and support incident prevention, response, and retrospect
Performing a variety of complex analytical duties in the planning, deployment, testing and evaluation of products
Contributing to the design and implementation of reliable and scalable infrastructure solutions with best practices, tool use, and quality assurance
Monitoring system performance and implementing improvements to optimize reliability, availability, production quality, operational efficiency, and engineering productivity
Developing and maintaining tools for monitoring, deployment, and operations
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.