AI Engineer

raglic

Remote NM Years Exp Posted 18d ago

Job Description

  • Build agents that answer from client data using retrieval, tools and clear guardrails.
  • Connect agents to the systems clients already use, such as help desks, CRMs and WhatsApp.
  • Create test sets from real conversations, and measure quality before and after every change.
  • Monitor live agents, review conversations and improve answers over time.
    • Explain trade-offs to clients in plain language.

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