AI / ML Engineer

The AI Platform Developer builds and runs the AI capability layer that empowers the global commercial team. This role creates agents, automations, and AI-enabled workflows that are embedded directly into the systems sellers use every day — making AI actionable rather than aspirational.
THE OBJECTIVE
Develop, deploy, and govern AI agents, prompt libraries, and automation workflows for the commercial organization, with outputs written back into CRM systems to create measurable seller productivity gains.
KEY RESPONSIBILITIES
Build and deploy AI agents in Salesforce using Agentforce for use cases including prospecting, account research, and call-transcript intelligence
Develop governed prompt libraries and reusable AI components approved for commercial use
Design and implement automations that eliminate manual effort from seller and SDR workflows
Ensure AI outputs are written back into CRM objects (Salesforce) so insight is actionable and trackable
Implement Responsible AI compliance standards covering data handling, retention, and approved use
Partner with Sales, RevOps, and IT to identify high-value automation opportunities
Maintain and iterate on deployed agents based on usage analytics and seller feedback
Document AI components, prompt templates, and governance policies for the commercial org